THE GO-TO SCHOOL SERVICE SOLUTION OF BUSY PARENTS

Taxi Mom provides peace of mind for our parents and as a mother, it is important that we perform an extensive background check on all of our drivers which includes criminal background checks as well as the motor vehicle check. Our dedicated-seat approach and consistent routes mean your child rides with familiar faces, not random drivers. We have a ZERO TOLERANCE POLICY in our van that allows us to advocate for equality and unit with our communities to ensure all kids are given a safe environment to grow up in.

Anna, Melissa, Dallas, Forney, Frisco, Garland, McKinney, Mesquite, Plano, Prosper, Richardson, Waco, and Wylie Districts with Charter and Private schools in the city’s mentioned.

You can Suggest A School; we will add you to our wait list. School requests also help us decide where to open future routes and memberships. When we open a new area, it will be posted on our website and Facebook page. The wait time can be a semester or full school year before we can add you on.

Taxi Mom pricing varies based on distance, route design, and service level. Because our routes are carefully designed around school schedules and neighborhood pickup zones, pricing is determined once a student is placed on an available route.

Taxi Mom operates on a reserved-seat membership model, meaning each student secures a dedicated seat on a specific route. This allows us to maintain safe rider limits, consistent drivers, and reliable transportation for families.

Since each student occupies a seat on the route, pricing is calculated per student rather than per family.

For families with multiple students riding from the same household on the same route, a small family rider benefit may apply to additional students depending on route availability.

To receive accurate pricing and confirm availability, families should register through the Taxi Mom portal, where our routing team will review the location and provide a quote.

A small seat reservation deposit may be required once route placement is confirmed. This deposit is applied to the first month of membership.

Taxi Mom operates on a reserved-seat membership model. Each membership secures a dedicated seat for a student within our structured route network serving their school.

Memberships follow an annual structure with the cost divided into equal monthly payments. This allows Taxi Mom to maintain consistent routes, safe rider limits, and reliable drivers for families.

Taxi Mom memberships are billed through automatic monthly payments using the payment method you place on file in the Taxi Mom Parent Portal.

When your child is placed on a route, you will set up secure recurring billing, and the membership cost is divided into equal monthly payments throughout the year.

Automatic billing helps ensure uninterrupted service and allows us to maintain consistent routes and reserved seats for every student.

Families can manage their account, update payment information, and view billing details anytime through the Taxi Mom Parent Portal.

Taxi Mom memberships are structured as an annual reserved-seat membership designed to provide stable routes and reliable transportation for families.

If you need to cancel, we simply ask for 45 days’ written notice so we can safely adjust routes and offer the reserved seat to another family. Billing continues during the notice period.

If less than 30 days’ notice is provided, a short-notice fee equal to half of one month’s membership may apply due to the operational impact of removing a reserved seat from an established route.

Once a membership is canceled, the student’s seat is released back into route availability, and future service would require re-enrollment based on seat availability and current pricing.

This policy allows Taxi Mom to maintain safe rider limits, consistent routes, and dependable transportation for all families we serve.